Defective Product Injury Claims


Defective Product Injury Claims

When you buy any product, you should be able to rely on it being safe to use. The Consumer Protection Act 1987 protects you against death, injury and damage to your home and property, as a result of using a product. If you have suffered any injury from using a product which wasn’t safe to use, we can help you establish the facts and determine whether or not you are entitled to compensation.

Our specialist team provides expert legal advice in different languages to clients who have been involved in accidents, including those affected by defective products. They operate on a No Win No Fee basis, meaning that you won’t pay any fees unless your case is successful.


How do defective product injuries arise?

There are many ways a defective product injury claim can arise, because they can be made for just about any product. Even food products are included (albeit food poisoning can be more difficult to prove as it must be stored and cooked correctly).

If you are injured as a direct consequence of correctly using a product there is a possibility that you may be able to claim. With defective product claims, you don’t need to prove negligence on the part of the manufacturer or retailer – you just need to prove that the product was faulty and that you suffered injury as a consequence.

Common claims include:

  • Burns and electric shocks from faulty electrical products including ‘white goods’
  • Accidents caused by defective motor vehicles
  • Injuries from defective exercise equipment
  • Defects with medical and dental products including implants and veneers etc
  • Allergic reactions to faulty cosmetic products

This list is not exhaustive – if you’ve suffered any form of injury as a result of using a product you believe to be defective, we recommend that you contact us to seek professional legal advice.


What sort of injuries can I claim for after using a defective product?

Because there are so many ways that a claim can arise, they can result in many forms of injury. However, we can advise you on just about any injury, ranging from minor right through to catastrophic, life-changing injuries. Sadly, some accidents can be fatal and if you have suffered the loss of a loved one or family member in such an accident, we can advise you on how to claim for compensation.


Who do I claim against?

We can discuss your case with you and advise on who your claim should be against. Most compensation claims are made against the manufacturer of the product. Sometimes though, it is more appropriate to claim against the retailer of the product – especially for imported goods which were then sold to you within the UK.

Based on our initial discussion of your case, we can advise the best course of action and which party to make your claim against.


How is defective product compensation funded?

This type of compensation claim is typically funded by an insurer. The manufacturer of the goods will have product liability insurance in place to cover such eventualities, so it’s common for even small businesses to have access to adequate funding to compensate you fully for any injuries.


How much compensation might I receive?

The amount of compensation you receive very much depends on your specific circumstances. That’s why we recommend that you get in touch with us promptly so that we can discuss the details of your accident with you.

You may be able to claim for the following if they are a direct result of your injuries:

  • Compensation for distress and upheaval
  • Loss of earnings and financial losses incurred
  • Medical costs, prescription fees, care and rehabilitation costs
  • Damage to your property
  • Travel expenses incurred

No two claims are ever the same, so by discussing your circumstances we can help you identify all of the ways that the injuries have affected you and help you determine the level of compensation you might need.


Do I have a valid claim for compensation?

If you can answer yes to all three of the following questions, we recommend that you contact us to discuss your circumstances further:

  • Was the incident within the last three years?
  • Was someone else (such as the manufacturer or seller of the goods) to blame for the incident?
  • Were you injured as a result of the incident?

Answering ‘yes’ to all three doesn’t mean that a successful claim is certain. However, these questions are key to the claims process. Answering yes to all three does indicate that you have a greater chance of being entitled to claim. Getting prompt, specialist legal advice could be beneficial.

Because of the three-year time limit, it’s important that you contact us promptly so that we can start the process for you.


How do I begin a compensation claim for an accident involving a defective product?

Call us on 0208 1111 911 or contact us through the website and we’ll discuss your circumstances with you. The first call typically takes about 15 minutes and in that time we can usually determine whether or not it’s realistic to pursue a claim for compensation.

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Get in touch today and let us know how we can help you


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