Shop, Shopping Centre and Supermarket Accident Claims


Shop, Shopping Centre and Supermarket Accident Claims

If you’ve been injured in a shop, supermarket or shopping centre you could be entitled to claim compensation for your injuries. If the accident was at least partly someone else’s fault, you may be able to prove negligence on their part.

Our specialist team provides expert legal advice in different languages to clients who have been involved in a wide variety of accidents. They operate on a No Win No Fee basis, meaning that you won’t pay any fees unless your case is successful.


How can accidents arise in a shop or shopping centre?

Nowadays shops and shopping centres are open for long hours, with many premises receiving continually high levels of footfall. Retail outlets have some specific risks such as:

  • Limited hours in which to carry out routine maintenance work
  • Stairs and escalators can be high-risk areas for slips, trips and falls
  • Lifts and escalators come with a risk of entrapment accidents
  • Moving and restocking of products can result in collisions
  • Products kept at height can fall, putting customers at risk
  • Poorly-maintained car parks and communal areas can cause slips and falls


What sort of injuries can I claim for after an accident in a shop or shopping centre?

We can advise on any injury, ranging from minor ones right through to catastrophic, life-changing injuries. Sadly, accidents can be fatal in some instances. If you have suffered the loss of a loved one or family member in the accident, we can advise you on how to claim for compensation.


Who will my compensation claim be against?

Your claim will typically be against the retailer that operates the premises, and will be funded by their Public Liability insurance. If your injury occurred within a communal area at a large shopping centre with many different retailers, it’s more likely that your claim would be against the operators of that shopping centre.

We can discuss your circumstances with you and advise you on the best course of action and who best to pursue your claim against.


How much compensation might I receive?

The amount of compensation you receive very much depends on the specifics of your accident and the injuries you received. That’s why we recommend that you get in touch with us promptly so that we can discuss the details of your accident with you.

You may be able to claim for the following if they are a direct result of your injuries:

  • Compensation for distress and upheaval
  • Loss of earnings and financial losses incurred
  • Medical costs, prescription fees, care and rehabilitation costs
  • Damage to your property
  • Travel expenses incurred


Do I have a valid claim for compensation?

If you can answer yes to all three of the following questions, we recommend that you contact us to discuss your circumstances further:

  • Was the incident within the last three years?
  • Was someone else to blame for the incident?
  • Were you injured as a result of the incident?

Answering ‘yes’ to all three doesn’t mean that a successful claim is certain. However, these questions are key to the claims process. Answering yes to all three does indicate that you have a greater chance of being entitled to claim. Getting prompt, specialist legal advice could be beneficial.

Because of the three-year time limit, it’s important that you contact us promptly so that we can start the process for you.


How do I begin a compensation claim for an accident in a shop or shopping centre?

Call us on 0208 1111 911 or contact us through the website and we’ll discuss your circumstances with you. The first call typically takes about 15 minutes and in that time we can usually determine whether or not it’s realistic to pursue a claim for compensation.

Contact our Solicitors

Get in touch today and let us know how we can help you


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